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Shipping Policy

We deliver products Australia wide using Australia Post eParcel via regular or express methods.

Orders over $50 AUD have Free Regular eParcel shipping* (Up to 22kg)
Over 22kg orders must go via different courier with charge.

Note: Free shipping applies only to domestic, not international orders.

Sydney METRO Shipping - New Flat Rates!

$6.50 all regular post shipping all items within Sydney Metro regions (Up to 22kg).

INCORRECTLY ADDRESSED ITEMS (Unclaimed and return to sender)

If your item is incorrectly addressed, unclaimed and is returned to us, Australia Post charges us a fee of $10!

It is the customer's responsibility to check they provide the correct address.

If your item/s is returned to us and you would like the item/s to be resent to you, you must pay the $10 fee + reshipping fee as well.

Authority To Leave

To request authorisation to leave then we require customers to register for safe drop via the MyAust Post website.

When you receive your tracking email from Australia post, you are able to select the option 'Safe Drop' for the delivery,

When you receive your email go to Deliveries > Track. If the Safe Drop option is showing for your delivery, simply follow the steps.

Important: Please note when you select safe drop you accept all responsibility for the loss of products if they are stolen.

HealYourself accepts no responsibility for the delivery or loss or damage of orders that are delivered by safe drop.

Details are explained as per the terms and conditions when accepting a safe drop via the Australia post website.

Regular shipping:

Delivery times 3-5 days Australia wide and are fully traceable. This is pending availability and stock levels. 

Delivery to Western Australia may take 5-6 working days by Eparcel. 

The Eparcel tracking number is sent upon dispatch as an email.

Shipping quote / Prices:

Shipping costs are influenced by the size and weight of the product and your location,

To get a shipping quote please add items to shopping cart and click 'My Cart' in top right corner , enter your post code and click get quote.

Note: Orders over $50 AUD have Free Regular Eparcel shipping.

Free shipping over $50 does not apply to international orders

International shipping:

Note:  We ship to New Zealand, United States, Japan, Canada and the UK only  - our website will not allow shipping to countries outside these .

You are welcome to enquire if you are outside of these countries for a shipping quote.

Note: Some EU and European countries do not allow importation of supplements. Customer is responsible for local customs requirements and restrictions.

Free shipping does not apply to international orders.

Order Status?

If you need to Trace your order please check the email sent to you by Australia Post - subject: " Eparcel consignment HealYourself".

If you are not at your premises a red tab will be put in your letterbox for collection at your LPO (local post office)

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